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Quick Answers
Before you check out.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
When will my order ship?
Most orders ship within 1-2 business days. You will get a tracking email as soon as it ships.
Is shipping really free?
Yes. Free US shipping on every order, no minimum required.
Can I change my order after checkout?
If it has not shipped yet, email info@velorvi.com immediately and we will do our best.
What payment methods do you accept?
All major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h