Billing Terms and Conditions

Billing Terms & Conditions

Last Updated: June 7, 2026

This Billing Terms & Conditions document explains how payment and billing work at Velorvi.

1. Accepted Payment Methods

At Velorvi, we offer a range of secure payment options to keep your checkout experience smooth and straightforward. We accept the following:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay (where available)
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders only — please reach out for details)

All payments are processed in United States Dollars (USD).

2. Payment Processing

  • Payment must be completed at the time of purchase.
  • Your order will not enter processing or shipping until full payment has cleared.
  • If a payment is declined or fails, your order will not be confirmed.

3. Pricing & Currency

  • All prices shown on velorvi.com are listed in United States Dollars (USD).
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties, or shipping charges will be calculated and shown to you at checkout.

4. Secure Payment Processing

  • Velorvi uses SSL encryption and reputable payment gateways to safeguard your personal and payment information.
  • We do not store or have direct access to your credit card details or full payment information.

5. Refunds & Chargebacks

  • Refunds are handled in line with our Refund & Return Policy.
  • Any unauthorized or fraudulent chargebacks will be reviewed and contested.
  • If you run into a billing concern, please reach out to us first at info@velorvi.com so we can resolve it quickly.

6. Fraud Prevention

  • Velorvi reserves the right to cancel, decline, or hold any order we suspect may involve fraud or unauthorized activity.
  • For high-value or flagged orders, we may request additional identity verification before processing.

7. Changes to This Policy

We may update these Billing Terms and Conditions at any time. Updates will be posted on this page along with a revised Last Updated date, so we encourage you to check back periodically. Continued use of our website after a change means you accept the updated policy.

8. Contact Information

Store Name: Velorvi
Address: 800 Santiago Ave, Long Beach, CA 90804, United States
Email: info@velorvi.com
Phone: 562-585-7132

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM PST

Response Time:
We aim to reply within 1–2 business days.