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Send it back if it does not feel right.
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actual humans reply
Email info@velorvi.com any time.
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THE VELORVI DIFFERENCE
Every piece is carefully inspected, securely packaged, and shipped with tracking. So you can shop with confidence.
The chandelier I ordered transformed my dining room. Quality felt premium and the whole shopping experience was effortless from start to finish.
Velorvi has become my go-to for considered home goods. The pieces I have ordered have all earned their place in my space.
Beautiful selection, fast shipping, and the customer service was warm and personal.
My patio finally feels complete. The umbrella is beautifully made and the lighting at night is exactly what I wanted.
Questions?
The most common ones. See all FAQs.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
How long will my order take?
Most orders arrive within 7-10 business days. Free US shipping on every order.
What is your return policy?
30 day easy returns on unused items.
Are bulbs included?
Most lighting fixtures do not include bulbs. The product page will note if bulbs are included.
How do I contact you?
Email info@velorvi.com or call 562-585-7132 M-F 9-5 PST.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h