Shipping Policy

Last Updated: June 7, 2026

At Velorvi, we believe shipping should be as effortless as the products you order — clear, reliable, and free of surprises. We offer free shipping on every order within the United States.

Shipping Locations

This shipping policy applies to orders shipped within:

• United States

Delivery Times

Here are the timelines you can expect for your order:

Order Cutoff Time:
2:00 PM PST
Orders placed after this time will move into processing the following business day, which may add one extra day to the overall delivery estimate.

Order Handling Time:
1–2 business days (Monday–Friday)
Once your order is processed, it is handed off to one of our trusted shipping carriers.

Transit Time:
5–8 business days (Monday–Friday)

Estimated Delivery Time:
7–10 business days

Please keep in mind that delivery timelines are estimates and may shift due to circumstances outside of our control.

Carrier Services

We work with established shipping carriers to deliver orders within the United States, including:

• USPS
• UPS
• FedEx

Shipping Costs

Free Shipping:
Every order shipped within the United States qualifies for free shipping, with no minimum spend required.

Paid Shipping (if applicable):
For destinations outside of our free shipping zones, shipping costs are calculated and shown at checkout.

Delivery Issues

If you run into any issue with your delivery — whether it's a delay, a missing package, or anything else — please reach out to our customer service team right away. We're here to help and will work to make sure your order arrives safely.

Tracking Your Order

As soon as your order ships, you'll receive an email containing your tracking number. You can follow your shipment using our Order Tracking Page.

Changes to This Policy

We may update this Shipping Policy at any time. Updates will appear on this page along with a revised Last Updated date, so we encourage you to check back occasionally. Continued use of our website after a change means you accept the updated policy.

Questions?

Visit our FAQs page or reach out to our customer support team — we're happy to help.

Contact Information

Store Name: Velorvi
Address: 800 Santiago Ave, Long Beach, CA 90804, United States
Email: info@velorvi.com
Phone: 562-585-7132

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM PST

Response Time:
We aim to reply within 1–2 business days.